SHIPPING & RETURNS
SHIPPING POLICY
Shipping Policy:
Thank you for shopping with us! We are committed to ensuring that your purchases arrive safely and promptly. Please review our shipping policy below to understand how we handle the shipping of your items.
Shipping Method and Security:
We exclusively utilize UPS for the secure mailing of items purchased from our store. UPS provides reliable and secure shipping services, ensuring that your package reaches its destination in a timely and safe manner. All shipments require a signature upon delivery to further ensure the security of your items.
Responsibility and Tracking:
Once the packages leave our store, we are not responsible for any loss or damage to the items. However, we understand the importance of your purchase and are ready to assist you with tracking the package in the event that it is misplaced or experiencing delays. Please contact our customer service team for any assistance regarding the tracking of your package.
Shipping Timeframe:
Upon full payment, your packages will leave our store within two days. We strive to expedite this process and ensure that your items are shipped promptly to minimize any delays in receiving your purchases.
We appreciate your understanding and cooperation with our shipping policy. If you have any further questions or concerns regarding shipping, please feel free to reach out to our customer service team for assistance.
Thank you for choosing our store for your purchase!
RETURN & EXCHANGE POLICY
Return and Exchange Policy:
We want to thank you for shopping with us. At Love and Dreams, all sales are considered final. As such, we do not accept exchanges or returns. Rest assured, we take great care to ensure that all items are new and in optimal condition before they leave our store.
We appreciate your understanding and thank you for choosing us for your shopping needs. If you have any questions or concerns about your purchase, please feel free to contact our customer service team, and we will be happy to assist you.